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- Damage claims must be made within 15 days of package receipt.
- Colors appear different on every computer/ device. Please see descriptions for details.
- Fill out the Online Request Form below for approval.
- Kenze Panne will issue a UPS Shipping Label for returns via emails.
- Returns are processed within 2-5 business days of when we receive your return package.
- Refunds will be issued via store credit only.
- Shipping charges are non-refundable.
- Refund of non-damaged goods are prohibited under usual circumstances.
- Returns of non-damaged items will be at Kenze Panne’s discretion on a case by case basis.